Employee Self Service

Since the Q3, 2023 update where Pending and Approved transactions (not processed into HRMS through ESS which is very common since they come in through timecards when taken if HRMS Payroll exists), there has been an issue with the balance being off...

You can do this in the web screen, but not from the mobile screen. If an employee is out and wants to request time off with something like a doctor's note, they have to wait until they are at the web version instead of doing it from the mobile ver...

Confirming that you are using the new Process Management in ESS is difficult. One cannot easily find any help or detailed examples on how the scheduler works, what the Process Type does, whether it applies to all users/employees, and what happens ...

In Sage ESS Logon Maintenance, there is a field called Status. Users think this is the Employee Status in Sage HRMS. It causes confusion when they see Terminated Employees in the list. It would be helpful to relabel that as ESS Logon Status and ad...

I believe in 2024 you are looking at adding W-2's in ESS. While you are doing this can you add 1095's as well?

Users get frustrated when having to remember to enter domain\ prior to the username when logging into ESS. I believe only one domain is allowed with ESS, why not set that as a default so that the user does not have to enter when logging in.

There is the ability under "Maintain Benefit Letters" in Sage ESS under the Benefit Administrator to delete benefit letters individually. There doesn't appear to be the ability to mass delete. As more letters are generated, this area could become ...

The Election Requirement Page needs to be updated to allow optional information in the Value Column (or a new column if easier) to update into HRMS from OE or QLE Benefit Enrollment to update the Coverage Type field for the applicable benefit in H...

When an employee is locked out of ESS, the email they receive from Sage ESS when the HR Administrator clicks 'Reset Password' still says "Click on Forgot Your Password". This option no longer exists. The option now is "User Name and Password Help".