Sage HRMS - NA Ideas Portal
When an employee is locked out of ESS, the email they receive from Sage ESS when the HR Administrator clicks 'Reset Password' still says "Click on Forgot Your Password". This option no longer exists. The option now is "User Name and Password Help".
This request was included in the Q4 2023 release of Sage HRMS Employee Self Service. Please see the Q4 2023 Release Notes for additional information if needed.
https://cdn.na.sage.com/docs/en/customer/hrms/Documentation.htm