When adding a new hire, if the client has US and Canadian companies, the field for SIN/SSN is prior to the company code. So a user would type in the ID, then select the company. When doing that, it wipes out the SSN/SIN that was entered and it has to be re-entered. Either flip/flop the fields, or don't wipe out the ID when the company is selected!
This Idea was included in the Q1 2025 release. Please see the Q1 2025 Release Notes should additional information be needed. In addition, the premium web version of Sage HRMS took this into consideration when the Add New Hire task was implemented.