When updating there are Plan groups with multiple Benefit options if a person switches from one option to another, the previous election needs to be expired in HRMS.
When updating a Life Event�or OE: If a plan has multiple plan enrollments and a person switches from one plan to the another, it correctly adds the Needs Review plan but does not expire the existing. This occurs in the Premium version of Sage ESS/HRMS. High/Low plans are very popular so this could be a global issue. Using Life Event for this client due to OE issue and discovered this issue.
ADMIN RESPONSE
Sep 21, 2023
Thank you for your submission. This will be forwarded to our product team to review and consider for a future release of the premium version of Sage ESS
