Employee Self Service

Confirming that you are using the new Process Management in ESS is difficult. One cannot easily find any help or detailed examples on how the scheduler works, what the Process Type does, whether it applies to all users/employees, and what happens ...

In Sage ESS Logon Maintenance, there is a field called Status. Users think this is the Employee Status in Sage HRMS. It causes confusion when they see Terminated Employees in the list. It would be helpful to relabel that as ESS Logon Status and ad...

I believe in 2024 you are looking at adding W-2's in ESS. While you are doing this can you add 1095's as well?

Users get frustrated when having to remember to enter domain\ prior to the username when logging into ESS. I believe only one domain is allowed with ESS, why not set that as a default so that the user does not have to enter when logging in.

There is the ability under "Maintain Benefit Letters" in Sage ESS under the Benefit Administrator to delete benefit letters individually. There doesn't appear to be the ability to mass delete. As more letters are generated, this area could become ...

The Election Requirement Page needs to be updated to allow optional information in the Value Column (or a new column if easier) to update into HRMS from OE or QLE Benefit Enrollment to update the Coverage Type field for the applicable benefit in H...

When an employee is locked out of ESS, the email they receive from Sage ESS when the HR Administrator clicks 'Reset Password' still says "Click on Forgot Your Password". This option no longer exists. The option now is "User Name and Password Help".

In ESS version 21.1011 The PTO details are displaying an incorrect negative value when the HRMS available value is positive. I've determined that the header value is taking requested time AND taken time away from the available balance. This double...

Many users create View Builder views in Sage ESS as a way to show Custom Detail page information as those are not available for activation in Employer Setup. However, calculated fields are not available for selection. These need to be made availab...

Remove the requirement to include dashes in SSN when entering for the various Sage ESS authentication/logon creation requirements. Or, add the capability to toggle whether the dashes will be required in Employer Setup, Settings