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ESS Pending or Approved transactions no show if prior to a specified date.

Since the Q3, 2023 update where Pending and Approved transactions (not processed into HRMS through ESS which is very common since they come in through timecards when taken if HRMS Payroll exists), there has been an issue with the balance being off...
Allison Allen 3 months ago in Employee Self Service 0 Needs review

Update Benefits Process change to run by Benefit, then employee and allow a date and reason

When the Update Benefit Process is run, it runs first by employee, then benefit. It also defaults the date to the date the process is run and reason of Update Benefits. It needs to be changed to first run by Benefit, then employee. This way the hi...
Allison Allen 4 months ago in Human Resources 2 Needs review

FMLA not an assumed addtion to leave plans during New Hire task

Manage this one of two ways: 1) Don't assume FMLA is added to all clients, as some customers employee count is smaller than this law enforces compliance for. 2) Offer the chance to define which plans are automatically added to employees, similar t...
Susan Larson 2 months ago in Time Off 0 Needs review

New hire - have company code before SSN/SIN

When adding a new hire, if the client has US and Canadian companies, the field for SIN/SSN is prior to the company code. So a user would type in the ID, then select the company. When doing that, it wipes out the SSN/SIN that was entered and it has...
Susan Larson 2 months ago in Human Resources 0 Needs review

Need ability to add attachments to time off requests from the mobile browser screen just like you can in the web screen

You can do this in the web screen, but not from the mobile screen. If an employee is out and wants to request time off with something like a doctor's note, they have to wait until they are at the web version instead of doing it from the mobile ver...
Paralea Boose 3 months ago in Employee Self Service 0 Needs review

Add employee status to Logon Maintenance in Sage ESS

In Sage ESS Logon Maintenance, there is a field called Status. Users think this is the Employee Status in Sage HRMS. It causes confusion when they see Terminated Employees in the list. It would be helpful to relabel that as ESS Logon Status and ad...
Allison Allen 5 months ago in Employee Self Service 0 Needs review

W-2 Reporting for Combined Employee/Employer Amounts Should be Single Code

W-2 reporting for combined employee/ employer reporting should be tied to a single deduction code in Sage HRMS payroll. Currently a deduction code (employee W-2 reporting) and also a benefit code (employer W-2 reporting) are both required for corr...
Guest 8 months ago in Payroll 0 Needs review

Cannot type in dates in Employee Tasks in Web Portal

When going to update a date field (pay effective date for instance), you cannot type in the date. It immediately pops up the calendar, and you have to search for the date month by month. We should have the ability to type in the date as well as us...
Paralea Boose 7 months ago in Web Version HRMS 0 Needs review

ESS Open Enrollment Feature Improvements

The following would be welcome improvements to the OE module within ESS. Allow employees to select their life insurance amounts from a drop down menu. You enter the amounts they can elect in setup but a drop down is not an option, rather they have...
Guest 4 months ago in Open Enrollment/Life Event 0 Needs review

Physician Information needs to be excluded as Mandatory on the OSHA detail page for First Aid Only.

First Aid entries are for incidences a user wants to track but are not reportable and usually don't require Physician Treatment intervention. This includes Physician/Care Proder Name and Address, Treatment Facility.
Allison Allen 4 months ago in Human Resources 0 Needs review